Payment Methods
We accept Visa, MasterCard, personal checks or money orders, and only U.S. funds are accepted. Please do not send cash through the mail.
Please make checks and money orders payable to The Miniature Cellar. Credit cards are not charged until the order is ready to ship.
Returned checks are subject to a $25 charge, in addition to the order total for merchandise and postage.
Shipping Rates
Because of the ever-changing complications of international sales, we sell only within the United States.
Shipping is by regular U.S. mail unless the customer requests another carrier. Postage and shipping costs within the U.S. its territories and possessions are as follows:
Up to $20 - $6.00
$20.01-$50 - $10.00
$50.01-$100 - $12.50
$100.01-$300 - $15.00
Over $300 - free
Please note: Some items, due to size or special packing requirements, require additional shipping charges. Any additional shipping charges will be listed with the item.
Shipping Time
Orders are usually shipped within 1-5 days after payment (or, in the case of personal checks, after payment clears). I will notify you by email or telephone of any delays in completing your order.
Returns
I want you to be completely satisfied with your purchases from The Miniature Cellar. If for any reason you are unhappy with your purchase we will gladly accept it for exchange or store credit. Please note the following instructions. If you do not follow the return instructions completely, processing of your exchange will be delayed.
All returns must be made received within14 days after purchase, and the merchandise must be in sellable condition. Please call for more information 440-729-6464.
Before making a return or exchange, please call us at 440-729-6464 or contact us via our Contact form, so that we are aware that a package will be arriving from you. We would also appreciate knowing the reason for the return so that we can maintain the highest level of customer satisfactiton.
" Refunds will be made upon receipt of the merchandise in the same condition as it was sent. In most cases, shipping costs will not be refunded.
